State Farm® Insurance Agent Yamelys Santana
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Mai
June 18, 2026
"Jammelis at State Farm was extremely helpful, professional, and friendly. She took the time to explain everything clearly, answered all my questions, and made the whole insurance process easy and stress-free. Great customer service and highly recommend asking for Jammelis if you need help with auto insurance or any State Farm insurance needs."
Yanitza Fiffe Durand
June 17, 2026
"Estuve ahí y no estaban abiertos,la oficina cerrada,adentro habían personas y miraban y nadie se tomó la amabilidad de responder,por lo tanto tienen un horario que no cumplen."
Viviana Salomon
June 17, 2026
"Que genial es Yamelis ! Tan atenta y educada . Fui por recomendacion y yo la recomiendo a todos los que necesiten un seguro de carro . Diez , ella es un 10 !"
"¡Gracias por tu reseña, Viviana! Me alegra saber que tuviste una experiencia tan positiva en nuestra oficina. Es un placer poder ayudarte con tus necesidades de seguro de carro. ¡Estamos aquí para lo que necesites!"
Andres Ocampo
June 15, 2026
"Buena atención Muy amable y calido el servicio"
pcasarian
May 26, 2026
"Excellent attentive agency."
"Thanks for 5 stars! We're glad you had a positive experience with our office. We're here to assist with any insurance needs you may have!"
Frank Novak
May 26, 2026
"I am getting a great rate and I have been very happy with the service here at Yamelys State Farm"
"Hey Frank, thank you for the 5 stars! I'm happy to hear you're enjoying both the rates and service at our office. We appreciate your support!"
Lovebella
May 20, 2026
"I am so happy with Yamelys Santana Statefarm! I have been a customer since 2022! They always do a great job"
"Hey, Lovebella! Thank you for your continued support since 2022 and for taking the time to leave such a kind review. It means so much to know my office has consistently provided a great experience for you. I truly appreciate your trust in our office and look forward to continuing to assist with your insurance needs."
Wo Mason
May 7, 2026
"Keyla is the best. She's knowledgeable, helpful and pleasant. She's the main reason I stay with State Farm. Thank you"
"Thank you, Wo Mason! I'm so glad to hear that Keyla has made such a positive impact on your experience with us. Her dedication and expertise truly shine through. We appreciate your loyalty and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
mirna de la cruz Mirna
April 21, 2026
"Muy buena gracias por su amabilidad"
"¡Gracias, Mirna! Me alegra saber que aprecias nuestra amabilidad. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por elegirnos!"
Lisa Hartman
April 14, 2026
"I had the pleasure of speaking with Howard Roberts who assisted me and provided me with coverage for my new condo. He was very nice, informative and knowledgeable. I highly recommend!"
"Thank you for your feedback, Lisa! I'm happy to know you received the assistance and information you needed for your condo coverage. Your recommendation is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Mercy Alvarez
April 13, 2026
"I spoke to Mia Otero in regards to payment confirmations, and she submitted it me immediately."
"Thank you, Mercy! I'm glad to know you received prompt assistance with your payment confirmation. Our team is committed to providing efficient service. If there's anything else you need, just let us know!"
Norm Koffman
April 6, 2026
"I walked in and was grwated by a kind caring person i believe her name is Beatrice, she has a good smile and is very supportiv. The representative that toik care of me is Howard, a very kind professional. I was considering cancelling my policy, however by the way i was treated i decided to remain a state farm customer."
"Thank you, Norm, for your feedback! I'm glad to know that our team made a positive impact and that you decided to stay with us. We're dedicated to offering supportive and professional service. Let us know if there's anything else we can assist you with!"
chris castro (Chamin)
March 27, 2026
"Yamelys Santana me ayudo muy bien es una professional me explicó todo resolvió mis dudas muy amable habla español y también inglés , I really recommend 100% makes me feel like a family great customer service"
"¡Gracias, Chamin! Me alegra saber que recibiste un excelente servicio y te sentiste como en familia. Nos enorgullece ofrecer atención en español e inglés para resolver todas tus dudas. ¡Estamos aquí para ayudarte siempre que lo necesites!"
Janet Depalma
March 19, 2026
"They really were horrible in taking care of my 96-year-old dad they wouldn't refund him the money he was entitled to trying to take advantage of his mental acuity and his age terrible company would never recommend them"
"Thank you for your feedback, Janet. We’re sorry to hear about your experience and take concerns like this seriously. We’d appreciate the opportunity to review the situation—please reach out to us directly so we can look into this further."
Mark Mancini
March 18, 2026
"This has not been a good experience. My father had car insurance with them for a few years, but when he went to cancel it, it took several phone calls, and during which time they kept charging his account even though he had coverage elsewhere. They did not issue any credits as they should have due to their delays, resulting in a 97-year-old man overpaying them. I would not recommend them as they have no morals."
"Thanks for your feedback. We truly did our best to support you throughout your time with us. After reviewing the account, we were unable to find any record of outreach prior to the cancellation date. While we always aim to be as accommodating as possible, we are not able to make exceptions outside of company policy."
tujuana lee
March 17, 2026
"Yamelys Santana was great and polite. She made sure my aunt and I was taken care of concerning her life policy and also took time to educate me about life policies for my family."
"Thank you, Tujuana! I'm glad to hear that you and your aunt received excellent service and valuable information about policies. Your satisfaction is important to us. If you have any more questions or need assistance, feel free to reach out!"
Elena Bloomstein
March 12, 2026
"The office is friendly any personable. The staff is knowledgeable and helpful. They answered all my questions, helped with paperwork, etc. very pleasant and professional at the same time."
"Thank you, Elena! I'm happy to hear that you found our office friendly and personable. It's great to know our team was able to assist you with your questions and paperwork in a professional manner. If you need anything else, feel free to reach out!"
Sylvia Rivera
March 12, 2026
"I can’t give this agency enough praise! I always get the attention I need from all of the agents in this office. It is a true pleasure to have my policies with them. Every time I call or show up, I am met with nothing but smiles and willingness to cater to my every need!"
"Thank you for your wonderful feedback, Sylvia! I'm so happy to hear that our team consistently provides you with the attention and service you deserve. It's a pleasure to have you with us, and we look forward to continuing to meet your needs with a smile. Let us know if there's anything else we can do for you!"
Steven O’deh
March 11, 2026
"I signed with this agency while one of their employees was still active there. After he left my rate went up from $900+ to $1400+. Between my health which I shared with these horrible people there, they would keep promising me to call me back for adjustment & refund my back pay they stole to the original price that they were taking out of my checking account. These people are the worst I have ever dealt with as they lie, false excuses, never return a call & above all they specially never connected with corporate as they claim. So after speaking with corporate that they told me they were never been contacted by them. I hope you see through their true colors. Total of 4 cars from 2 Mercedes, 1 Audi, 1 Bentley. I should have stayed with progressive with the same policy, apple for Apple at $970 a month. I guess I’m the idiot."
"We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is always to provide clear communication and support, and we regret that you felt this wasn’t the case. We did make attempts to reach out to you regarding your concerns and would still welcome the opportunity to connect and review everything with you. Please feel free to contact our office so we can work toward a resolution."
Bhagwan Gupta
March 9, 2026
"I have been a customer of Statefarm since 1966. I have always had all my policies, auto, home and life! Yamelys and her team have taken great care of me!"
"Thank you for your long-standing loyalty since 1966! I'm delighted to hear that the team and I have been able to provide you with excellent care for all your insurance needs. We truly appreciate your trust and are here whenever you need us. Let us know if there's anything else we can assist you with!"
Dorothy Hicks
February 25, 2026
"Howard Roberts @ State Farm in Hallandale Beach was very helpful, kind, patient and knowledgeable. He explained the coverages for my two vehicles. I was very satisfied with the quote that he gave me. I ended up switching from GEICO to State Farm. I’m so grateful! Thank you, Howard."
"Hey, Dorothy! Thank you for sharing your experience with Howard and for making the switch to State Farm. I’m so glad he took the time to explain the coverages for your two cars and that you felt comfortable and informed throughout the process. It’s wonderful to hear you were satisfied with the quote and found him helpful, kind, and patient. We truly appreciate you choosing our Hallandale Beach office and are here whenever you need us."
Dorota Szczepanski
February 4, 2026
"Great service! All the best! Howard was great"
"Dorota, thank you for your review! I'm happy to hear you had a great experience with our service and that our team was able to assist you. We’re here to help with any insurance needs you might have in the future!"
Brenda Walter Colon
February 4, 2026
"We have been customers since 1995! Very happy with service and our local agent in Hallandale"
"Thank you, Brenda, for your loyalty since 1995! I'm delighted to know you're happy with our service and your local agent in Hallandale. We appreciate your continued confidence and support. If there's anything else we can do for you, just let us know!"
Raydel Diaz
February 3, 2026
"Buen serbicio"
"¡Gracias, Raydel! Me alegra saber que estás satisfecho con nuestro servicio. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Denis Rodriguez
January 29, 2026
"Tengo 17 años con Statefarm! Muy conforme con Yamelys y su oficina"
"¡Gracias, Denis! Me alegra saber que estás satisfecho con Yamelys y nuestra oficina después de tantos años. Estamos aquí para ayudarte con cualquier cosa que necesites. ¡Gracias por confiar en nosotros!"