
State Farm® Insurance Agent Yamelys Santana
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jodi Puder
March 20, 2025
"Christian is/was amazing!!! I felt truly cared for, and he explained everything in detail. He reviewed the policy I had for my mom from another company; beat it significantly without reducing coverage, educated me on things that the other agency failed to disclose and was educated, kind, thorough and a pleasure to talk to. We will be doing another policy with Christian this week. I highly recommend Christian for your insurance needs."
"Thank you, Jodi, for sharing your experience with Christian! I'm glad to hear that he provided such detailed explanations and helped you find a better policy for your mom. It's wonderful to know that his thorough and kind approach made a positive impact. We look forward to assisting you with another policy this week. If you have any questions or need further assistance, feel free to reach out!"
geral leoni
March 17, 2025
"I've had only great experiences with this office. Christian is super helpful and honest!"
"Thank you, Geral, for sharing your positive experience! I'm happy to know that Christian has been helpful and honest in assisting you. If you ever have more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Cinia Pineda
March 3, 2025
"We had an amazing experience with Oscar Espinal from State Farm while searching for insurance for our home and cars. From the very beginning, he was incredibly polite, professional, and knowledgeable. He took the time to answer all our questions thoroughly and provided clear explanations for every detail. His patience and dedication made the entire process smooth and stress-free. Oscar went above and beyond to ensure we got the best coverage for our needs at a competitive rate. It's rare to find such excellent customer service, and we truly appreciate his effort. If you're looking for an insurance agent who is reliable, informative, and genuinely cares about his clients, we highly recommend Oscar Espinal at State Farm!"
"Thank you, Cinia, for sharing your wonderful experience with Oscar! I'm delighted to know that Oscar's professionalism and dedication made your insurance search smooth and stress-free. It's fantastic to hear that he provided clear explanations and ensured you received the best coverage at a competitive rate. Your recommendation means a lot, and we're here for any future insurance needs or questions you might have."
Rose Elysee
February 21, 2025
"I'm very happy with my agent Keyla she went above and beyond to help with my policies"
"Thank you, Rose, for sharing your experience! I'm glad to know that Keyla went above and beyond to assist you with your policies. It's wonderful to have her as part of our team. If you need any further assistance or have questions in the future, feel free to reach out to our office. We're here to help!"
Edwin Castillo
February 14, 2025
"Gracias por la amabilidad y buenas atenciones de Keyla y Yamely, recomiendo a todos que les visiten."
"¡Muchas gracias, Edwin! Nos alegra saber que Keyla y yo pudimos brindarte una experiencia satisfactoria. Agradecemos tu recomendación y estamos aquí para ayudarte con cualquier necesidad futura. ¡Esperamos verte pronto!"
Tyler Nagy
February 10, 2025
"The worst State Farm office in my opinion. If I could give ZERO stars I would. Horrible communication, no follow up. I have had more issues with this office than I can count. I spoke with Yamelys and she was "going" to fix everything and I felt so much better, just to be let down again. Absolutely appalled by this office. Never in my life have I had such horrible customer service and would NOT recommend this office. Hoping I can find another office and stick with State Farm. Terrible experience!!!!"
"Tyler, We’re sorry to hear about your experience. Our goal is always to provide excellent service, and we regret that we fell short. If there’s anything we can do to help or clarify, please don’t hesitate to reach out—we’d love the opportunity to assist you."
Adriana Venereo
February 6, 2025
"Una atención increíble por parte de los agentes en especial Christian que fue de mucha ayuda"
"¡Gracias, Adriana! Nos alegra saber que recibiste una atención increíble de nuestro equipo. Christian estará encantado de saber que fue de mucha ayuda para ti. Estamos aquí para asistirte con cualquier necesidad futura. ¡No dudes en contactarnos!"
Solange Deluca
February 6, 2025
"Yamelys was so helpful and patient. She went out of her way to reach out to me regarding my unfortunate situation. Natalie, one of the other agents in the local office, who I have dealt with on several occasions was also super helpful. She was willing to go above and beyond to make sure that I got all the information I needed to help me navigate my hit and run. She was sweet, patient and a kind human."
"Thank you, Solange, for sharing your experience! I'm glad to hear that both Yamelys and Natalie were able to assist you during such a challenging time. Their dedication to providing helpful and compassionate service truly makes a difference. If you have any more questions or need further assistance, please feel free to reach out to our office."
Gaby Guzman
February 5, 2025
"Thanks Christian!!!! Un 10! Gracias por tu tiempo,conocimiento! 👏👍"
"¡Gracias, Gaby! Estamos muy contentos de saber que Christian pudo ayudarte con su tiempo y conocimiento. Si necesitas más asistencia o tienes alguna pregunta, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Bianca Marie
February 4, 2025
"Christian offers the best personal experience. He worked extra hard to ensure I have the best deal. He’s the best!!!"
"Thank you so much, Bianca Marie! I'm glad to hear that Christian provided you with such a personal experience and worked diligently to secure the best deal for you. We appreciate your feedback and are here for any future insurance needs or questions you might have."
Boogey Nunez
January 31, 2025
"Keyla Was a great help to me! I’m very happy to have her as my agent."
"Thank you, Boogey, for sharing your experience! I'm glad to hear that Keyla was able to assist you so well. We appreciate having her on our team and are delighted that you're happy with her service. If you have any questions or need further assistance, feel free to reach out to our office anytime!"
Valeria Kissel
January 31, 2025
"Christian Martinez is my favorite human. So professional and very kind. He helped me with everything I needed.i am so happy i got to meet him."
"Thank you, Valeria! I'm delighted to know that Christian made such a positive impact during your experience with us. His professionalism and kindness are truly valued here. If you need any further assistance, don't hesitate to reach out! "
Christian Castro
January 30, 2025
"Agent Cristian is one of the best and most qualified. For this location, he always answer all my questions with a smile and good attitude thank you so much"
"Thank you, Christian! I'm happy to know that you appreciate the service provided by Cristian. His dedication to answering questions with a positive attitude is truly valued. If you have any more questions or need assistance in the future, feel free to reach out!"
Duaa Abughalia
January 29, 2025
"She is literally the best agent ever ! Super responsive and gets things done right away ! No matter what time it is , she answers the phone and gets things handled !"
"Thank you so much, Duaa! I'm glad to know that you appreciate the responsiveness and dedication to getting things done promptly. It's important to me to be available whenever you need assistance. If there's anything else you need, don't hesitate to reach out!"
Gabriella Marquez
January 28, 2025
"Oscar will always be my go to person moving forward! He helped get me covered with insurance and was very knowledgeable in what he does. He was patient in answering all of my questions/concerns. Will be referring him to anyone and everyone in the future!"
"Thank you, Gabriella, for your wonderful feedback! I'm happy to hear that Oscar was able to assist you with your insurance needs and provide the information you needed. His patience and expertise are truly valued. We appreciate your referrals and are here for any future questions or needs you may have!"
Emmanuel Ventura
January 28, 2025
"Thank you so much for all your help Oscar! Shopping around for insurance is not something I looked forward to until I had the pleasure of working with Oscar who found the perfect coverage for me. His professionalism and knowledge is something to admire. I highly recommend you get in contact with Oscar if you’re looking for the best coverage you can get!"
"Thank you, Emmanuel, for sharing your experience! I'm delighted that Oscar made your insurance shopping a pleasant experience by finding the perfect coverage for you. His professionalism and expertise are truly commendable. If you ever have more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Jadon Higgs
January 17, 2025
"I had the pleasure of dealing with Chris Martinez. He was able to get me a policy with amazing coverage for TWO vehicles, for LESS THAN the cost of my current single vehicle policy. Really insightful and super honest, he actually walked me through the terms and limits of each policy and the wide range of discounts that were applicable, IF I maintained a good driving record. And he made it really easy to see that, it’s not as impossible it seems, it’s actually really easy to pull off. All in all, he really helped me out me like a blood brother! I can’t recommend this place enough! If you walk in, ask for CHRIS!!!!!"
"Thank you, Jadon, for sharing your experience! I'm glad Chris was able to assist you with securing a policy that offers excellent coverage at a better rate. It's fantastic to know that he provided clear explanations and highlighted the discounts available. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime. We're here to help!"
Matt S
January 10, 2025
"Thank you Natalie! Today Natalie helped me with A comprehensive review of my policies with State Farm. She engaged in all of my areas of concern and even provided some new suggestions I hadn’t thought of. Thank you again!"
"I'm happy to hear that Natalie was able to assist you with a comprehensive review of your policies, Matt! It's wonderful that she addressed all your concerns and even offered new suggestions. We're grateful for your feedback and are here to help with any future needs or questions you might have. Thank you for choosing us!"
Libia Torres
January 8, 2025
"State Farm has been a great help with my car and home insurance, thanks to the experience and knowledge of Christian Martinez, who has always been available to collaborate, explain and help me."
"Thank you, Libia, for sharing your positive experience with us! I'm happy to know that Christian has been able to assist you with your insurance needs. His dedication to providing clear explanations and support is truly valued. If you have any further questions or need assistance, feel free to reach out to our office anytime."
alberto abreu
January 2, 2025
"Grandiosa experiencia conversando con oscar espinal, muy capacitado, amable y te brinda las mejores opciones para tu caso en particular , la mejor cobertura por el precio que puedes pagar. Sin duda los mejores"
"¡Gracias, Alberto! Estoy muy contenta de saber que tu experiencia con Oscar fue tan positiva. Nos enorgullece ofrecer opciones que se adapten a tus necesidades y presupuesto. Si necesitas más ayuda o tienes preguntas en el futuro, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Parker
December 17, 2024
"Natalie was extremely helpful and explained my plan policies with me. I recommend 10/10!!"
"Thank you, Parker! I'm glad to hear that Natalie was able to assist you effectively and clarify your plan policies. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Tashawn Tracey
December 11, 2024
"I had the pleasure of working with Christian at State Farm to get insurance for my young driver. He was incredibly knowledgeable, walking me through the process with ease and making sure I understood all my options. What stood out the most was how genuine he appeared—truly wanting to help me find the best coverage for my needs. His professionalism and friendly attitude made the experience smooth and stress-free. Highly recommend him for anyone needing assistance with insurance!"
"Thank you, Tashawn, for sharing your experience! I'm glad Christian could assist you in finding the right insurance for your young driver. It's wonderful to know that his knowledge and genuine approach made the process smooth and stress-free for you. We appreciate your recommendation and are always here to help with any future insurance needs!"
Matluck Music
November 25, 2024
"Love this State Farm team! Christian has been super helpful this past week & Yamelys and Natalie have helped me in the past as well. All wonderful people :)"
"Thank you for your wonderful review! I'm glad to hear that Christian has been so helpful recently, and it's great to know that Natalie and I have been able to assist you in the past. We truly appreciate your kind words and are always here to help with any future needs. Have a fantastic day!"
Emir Mambetov
November 25, 2024
"Two months ago I got insurance from them. 2 cars, left Progress. Now I'm adding a 3rd car. I'm happy with everything, good prices, and very good staff. I recommend."
"Emir, thank you for your positive feedback! I'm glad you're satisfied with our services and prices. Our team is grateful for your recommendation. If you need any further assistance, we're here to help!"
Doris Doe
November 25, 2024
"Christian was big help for me with State Farm. I enjoy talking to him. He really me with the process"
"Thank you, Doris! I'm happy to hear that Christian was able to assist you with the process. We appreciate your kind words and are here to help with any further insurance needs."